【明報專訊】Like it or not, service industries nowadays are increasingly digitalised. Kids grow up finding a tutor from tutorial forums, and later, booking a van through Gogovan and finding their holiday accommodation on agoda.com. Not only are these online platforms easy to operate, they are also transparent in the information they provide. With the help of detailed service and price descriptions, coupled with reviews from fellow customers, my best choice of holiday accommodation was, so far, made through agoda.com.