【明報專訊】THE CONSUMER COUNCIL and the Office of the Telecommunications Authority (OFTA) have in recent years received lots of complaints about telecommunication service contracts. People who need no such services have been cajoled into signing expensive contracts. Many have complained that they have never got the "unbeatable" services salespeople told them they would have. It has long been many citizens' opinion that telecommunication service contracts should provide for a cooling-off period so that a consumer may unconditionally get out of his contract with a service provider within a few days.